Found a Mistake? Tell Us About an Error

Laws about smoking and vaping change, and we sometimes get things wrong. If you have found a figure that looks outdated, a link that does not work or a rule that does not match what your province says, we would like to hear about it.

How to send it

Go to the contact page and use the form there.

What helps us fix it quickly

1. The address of the page. Copy it from your browser, or give the page title.
2. The exact words or number. Quote the sentence or table cell.
3. What you think is right. A short sentence is enough.
4. A link to an official source. A legislation page, a government notice, a by-law or a ministry page works best. Tell us if the page is behind a login.
5. When you saw the problem. Rules change on specific dates, and the date lets us tell an old rule from a new one.

Please do not put sensitive personal details in your message. We only need the facts about the page.

What we do with a report

We check the claim against the official source. If you are right, we correct the page, update the data files if they carry the same figure, and change the reviewed date. If the page is right, or the source is unclear, we may write back to ask for more. Our editorial policy explains how we handle corrections, and the methodology page shows how facts are checked in the first place.

What we cannot do

We cannot give legal advice or tell you how a rule applies to your own situation, for example a dispute with a landlord or a ticket you received. For that, contact the government office named in the page’s sources or a lawyer.

If you spot a new law

If you know of a new act, regulation or by-law that we have not covered, send the official link through the same form. The law changes log lists the changes we have already recorded.